3 Innovative Ways to Drive User Adoption of Procurement Tools

Jan 9, 2023

A male coworker shows female coworker how to use new procurement software to improve user adoption.

User adoption of procurement tools plays a major role in meeting company-wide objectives, reaching financial goals, and accomplishing solution-based positive outcomes. Unfortunately, purchasing software that goes unused or isn’t used properly can waste valuable time, resources, and money. 

How can digital procurement help set your business up for success and encourage user adoption?

Digital procurement partially or fully automates repeatable tasks, dramatically improving speed, boosting efficiency, and reducing time spent on purchase request verifications, approvals, and purchase orders. 

User adoption of the right digital procurement software can improve overall procurement procedures and lower costs by up to 45 percent

Some of the advantages of high user adoption rates include

  • Less time spent correcting mistakes and reworks, giving your teams more time to devote to complex tasks. 
  • Fewer hours spent on manual input.
  • Less time spent chasing down the right employees for approvals. 
  • An increase in seamless purchase orders and invoice matching and approvals. 
  • The reduction or elimination of exceptions.
  • The ability to identify and prevent errors before they occur.
  • Improved order status and delivery visibility.
  • Accurate classifications for accounting, budgeting, and spend analysis. 
  • Increased price accuracy. 
  • More agility, allowing your business to make adjustments in the face of supply chain shortages. 
  • Increased compliance and control.

What are some ways to boost user adoption of procurement tools?

High user adoption of procurement tools offers many benefits to your organization. The right procurement solution should:

  • Be easy to use and simple to learn.
  • Offer a familiar experience to users. 
  • Be fun. 
  • Be part of the critical path.
  • Improve spend control and spend visibility.
  • Offer self-service options.
  • Be powerful and fast.

Now that you understand the importance of the right procurement solution, let’s take a closer look at how to increase user adoption rates:

1. Start building excitement during the early stages.

You should start building company-wide anticipation before you begin the user adoption process. Let employees know what changes are coming and highlight the benefits and advantages they’ll offer. Getting workers on board when implementing new technology can prevent unnecessary pushback or resistance in the future.

2. Stay transparent about procurement-related goals and initiatives. 

Transparency matters to employees. Support user adoption with frequent communication and encourage them to ask questions or seek help if they experience any issues. 

Additionally, address any resistance to change with educational and supportive tools. Remember to keep your employees updated on upcoming changes or events. Finally, it’s important to monitor the user adoption process and encourage open, frequent feedback from employees.  

See next-generation procure-to-pay software in action. Take a tour of Vroozi today.

3. Focus on positive outcomes.

Ensure your employees understand the short-term and long-term objectives of a procurement solution like Vroozi. Here are a few examples of goals this type of solution can help your organization achieve: 

  • Save more money and take advantage of supplier discounts. 
  • Reduce average approval wait times. 
  • Lower the average cost to run a specific department by 5-10 percent. 
  • Reduce operating costs by 5 percent. 

How can Vroozi improve your company’s user adoption rate? 

A procurement solution like Vroozi offers numerous benefits and can boost user adoption. Why?

  • Vroozi is intuitive and requires no training, offering seamless integration with increased visibility and control over organizational spending. 
  • Vroozi’s procure-to-pay platform is simple to learn, part of a user’s critical path, and accessible on laptops, mobile devices, and portable tablets. 

Increase user adoption with the right procurement platform.

Vroozi Purchase allows you to shop, manage, and approve orders from any device, tracking all relevant information in one central, easy-to-use platform. This modern platform makes business buying easier. Search for goods and services, submit purchase requests, and approve orders with the simple click of a button. Click here to book a demo now. 

A woman uses a laptop to access Vroozi's next generation procure-to-pay software.

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