What Is a Purchase Order and How Does it Work?

Nov 15, 2024

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If your job involves tracking inventory, ordering supplies, or requesting services, you may have come across a purchase order. It is a legally binding agreement documenting business-to-business item sales and is key in logistics, inventory, and accounts payable (AP) management.

This article explores the importance of purchase orders, processes, and types. We also discuss the benefits of automating purchase orders and best practices in their management.

Purchase Order Explained

A purchase order is a formal “list” of items or services one organization commits to buying from another. It outlines item specifics like quantity, pricing, and delivery details. It also includes terms and conditions to accommodate situations like returns, refunds, and late or partial delivery. 

Once issued and accepted, a purchase order indicates that:

  • The buyer commits to pay in full for the requested items.
  • The supplier commits to deliver the items or services on schedule.

Importance of Purchase Orders

In large enterprises, purchase order is key in supporting the procurement and financial management process. Employees from any department can identify vendors, discuss terms, and create a purchase order for approval. Teams can quickly purchase what they need to keep their department and projects running smoothly. At the same time, accounting can make payments and track all orders for accuracy and auditing.

Improve Supplier Relationships 

As a legally binding document, the purchase order introduces accountability and transparency in transactions between the buyer and supplier. The buying team has to identify and request the correct item type and quantity in advance. The selling team has to confirm all items are in stock and will be delivered on schedule. Everyone avoids disagreements and misunderstandings arising from poor communication or order changes.

Track Budgets and Control Expenditure

Every purchase order document has a unique tracking number for record keeping. All requested purchases can be checked against predetermined budget thresholds. Management can specify spending limits for both — departments and suppliers. Managers can check against budgets and limit spending if employees raise large purchase orders. This prevents unexpected expenditures and reduces the chances of fraud.

Ensure Compliance With Procurement Policies

Purchase orders include standardized terms and conditions that suppliers must accept. They include clauses for refunds, delivery times, and compliance with safety or quality standards. You can implement them consistently across the organizations for enhanced compliance.

Types of Purchase Orders

Standard Purchase Order (SPO)  

The Standard Purchase Order is the most common type of its kind. It specifies the items, quantities, and delivery dates. Once completed, the SPO serves as a record of a single, distinct transaction.

Example: A company purchases 100 ergonomic chairs for its new office space using an SPO that specifies chair model, quantity, unit price, and other terms. 

Blanket Purchase Order (BPO)

A Blanket Purchase Order covers recurring purchases over a defined period. Instead of issuing a new order each time, you can make multiple purchases on an ongoing basis within the established terms. It reduces paperwork and allows consistent supply from the same vendor over time.

Example: A cleaning service provider issues a BPO to order regular cleaning supplies. The BPO specifies the total spending limit and terms for each call-off, allowing employees to request materials as needed.

Planned Purchase Order (PPO)  

A Planned Purchase Order is pre-scheduled for items with set quantities and delivery dates. It outlines when and how much of each item will be ordered in advance. It’s ideal for businesses with predictable needs.

Example: An appliance manufacturing company forecasts the need for 500 units of a specific microchip over the next six months. They issue a PPO to secure a steady supply of 100 units per month.

Contract Purchase Order (CPO) 

A Contract Purchase Order establishes the terms and conditions of a future purchase but does not specify item quantities or delivery dates. It is commonly used when a buyer and supplier want a formal agreement but aren’t yet ready to finalize specific details. This approach provides a foundation for collaboration, setting the terms for future POs issued under the contract.

Example: A healthcare provider seeking to establish a long-term relationship with a supplier for various medical supplies sets up a CPO as a contractual framework to agree on pricing, delivery terms, and quality standards. 

The Purchase Order Process

The purchase order process works as follows.

Purchase Requisition and Order Creation

The team that needs supplies first creates an internal document called a purchase requisition. After obtaining requisition approvals, the team issues the purchase order. The purchase order is sent to the supplier via email, procurement software, or an online vendor portal. 

Supplier Acceptance and Delivery

The supplier reviews the PO and accepts it as is or negotiates any necessary changes (such as delivery timelines or item availability). Once accepted, the supplier packages and ships the items and any accompanying documents, such as a packing list or delivery note.

Invoice Matching and Payment Processing 

The finance team verifies that the items received match the purchase order before releasing payment. 

  • 2-way matching—The invoice is matched directly with the purchase order to verify the invoice amount aligns with the agreed-upon price and quantity. 
  • 3-way matching—The invoice is matched with the purchase order and the receiving report (or delivery documentation, such as a service entry). 

The receiving report confirms that the ordered items were received in the correct quantity and condition. 3-way matching adds an extra layer of verification to prevent discrepancies, especially in complex orders or with new suppliers.

Purchase Orders vs. Purchase Requisitions

In the process above, a purchase requisition document is created before a purchase order. For clarity, please see the table below, which outlines the difference between the two documents.

Purchase requisition Purchase order
What it is An internal document for requesting permission to buy goods or services. An external document sent to a supplier with a list of goods or services approved for purchase.
Purpose Initiates the procurement process but does not authorize the actual purchase. Commits the company to the purchase under defined terms.
Approval process Submitted to a manager, finance, or purchasing department for review. Approval signifies that funds are available and the purchase is necessary. Created after the requisition approval. 

The supplier has to receive and accept the purchase order.

Contains information like
  • Item description
  • Quantity needed
  • Preferred supplier
  • Justification for the purchase
  • Requestor’s contact information.
Exact quantities, pricing, terms and conditions, and delivery instructions.
Legal status Not legally binding A legally binding agreement

Benefits of Automating Purchase Orders

The above process can get quite slow and tedious if done manually. Sending emails back and forth can result in lost documents, version confusion, and missed details. Buyers can struggle with running operations due to procurement delays and missed items. Payment delays and frequent PO changes could damage vendor relationships.
Automating the process with software like Vroozi introduces many efficiencies. Vroozi lets your employees find vendors and generate a purchase requisition within the platform. Budget and procurement policy checks are automated, and approvers get email and app notifications for one-click approvals. After that, pay orders are automatically generated and sent to vendors through their preferred channels. Once the vendor accepts and delivers the order, goods are received, and invoices are sent for payment, automatic three-way matching is done and the accounts team is notified to process payments. Everyone can track the status of any order from a central system.

See how AI can supercharge procurement and AP.

Benefits include:

Reduced Manual Errors 

Manual processes increase the chances of data entry mistakes, duplicate orders, or incorrect item quantities. Employees may cut corners or not comply fully due to excess workload and looming deadlines. Automation enforces rules and streamlines the process.

Real-time Spend Visibility and Reporting  

Real-time tracking and reporting features give finance and procurement teams immediate access to spending data. You can monitor vendor performance and make data-driven purchasing decisions. With dashboards and customizable reports, teams can spot trends, track outstanding orders, and make quick spending adjustments when necessary.

Streamlined Approval Workflows and Faster Fulfillment

Automation speeds up approval by instantly routing purchase orders to the appropriate approvers. Automatic notifications remind approvers of pending tasks. This prevents bottlenecks and reduces turnaround times, allowing teams to place and receive orders faster.

End-to-End Process Automation  

Vroozi integrates with your existing ERP and financial software for end-to-end automation, from order creation to payment processing. It also uses AI for intelligent invoice scanning and data entry. You can eliminate duplicate entries, ensure data accuracy across systems, and create a centralized view of all financial activities. You also get efficient invoice matching for quicker, error-free supplier payments.

Best Practices for Effective Purchase Order Management

Organizations can implement several best practices in managing purchase orders.

Centralize Purchase Order Processes  

Centralizing the purchase order process within a single platform allows for better oversight and consistency in procurement. You can:

  • Enforce compliance with policies
  • Maintain a uniform approach across departments
  • Ensure that all purchase requests align with the organization’s standards. 

It also simplifies tracking and reporting, making it easier for finance and procurement teams to monitor spending.

Leverage eProcurement Tools

eProcurement tools like Vroozi automate process order generation, reducing manual work and minimizing errors. Vroozi also incorporates budget checks and approval workflows for accurate and compliant purchase orders.

Monitor Supplier Performance

Track key metrics such as on-time delivery rates, fulfillment accuracy, and responsiveness to evaluate supplier performance. That way you can take proactive decisions like:

  • Renegotiate terms with underperforming vendors.
  • Consolidate orders with top-performing suppliers
  • Identify areas where new suppliers need to be found.

How Will Your Business Handle Purchase Orders?

Purchase orders are integral to maintaining transparency and control in business transactions. However, the purchase order process is less effective if steps are managed manually across various stakeholders. An intelligent procure-to-pay platform Vroozi can centralize the process and remove bottlenecks for smooth and efficient procurement across departments.

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